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90篇 您的检索式：作者名="Edvardsson B"

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	题名	作者	年代	出处	被引量
1	Expanding understanding of service exchange and value co-creation: A social construction approach显示文摘	Edvardsson B Tronwoll B and Gruber T	2011	Journal of the Academic Marketing Science2011，39，10：	1
2	Customer Needing:A Challenge for the Seller Offering显示文摘	STRANDVIK T HOLMLUND M EDVARDSSON B	2012	Journal of Business & Industrial Marketing2012，27，2：	1
3	Quality in new service development:Key concepts and frame of reference显示文摘	EDVARDSSON B	1997	International Journal of Production Economics1997，52，1：	1
4	Reversible cerebral vasoconstriction syndrome associated with autonomic dysreflexia显示文摘	Edvardsson B Persson S	2010	J Head- ache Pain2010，11，3：	1
5	Key concepts for new service development显示文摘	Edvardsson B Olsson J	1996	The Service Industries Journal1996，16，2：	1
6	Key concepts in new service development 显示文摘	Edvardsson B Olsson J	1996	Service Industries Journal1996，16，2：	1
7	Service Quality : Beyond Cognitive Assessment 显示文摘	Edvardsson B	2005	Managing Service Quality2005，15，2：	1
8	Service Quality in Customer Relationships: A Study of Critical Incident in Mechanical Engineering Companies 显示文摘	Edvardsson B	1988	The Seruice Industries Journal1988，10，8：	1
9	Frequency of Negative Critical Incidents and Satisfaction With Public Transport Services显示文摘	Friman M Edvardsson B Garling T	2001	Journal of Retailing and Consumer Services2001，8，2：	1
10	New service development:learning from and with customers显示文摘	Matthing J Sanden B Edvardsson B	2004	International Journal of Service Industry Management2004，15，5：	1
11	Match or mismatch: Strategy-structure configurations in the ser- vice business of manufacturing companies显示文摘	Gebauer H Edvardsson B Gustafsson A	2010	Journal of Service Research2010，13，2：	1
12	The effects of satisfaction and loyalty on profits and growth:products versus services显示文摘	Edvardsson B Johnson M Gustafsson A	2000	Total Quality Management2000，11，7：	1
13	New service development:learning from and with customers显示文摘	Matthing J Sanden B Edvardsson B	2004	International Journal of Service Industry Management2004，15，5：	1
14	Quality in New Service Development: Key Concepts and a Frame of Reference 显示文摘	B	1997	International Journal of Production Economics1997，52，：	1
15	Service breakdowns: a study of critical incident in an airline显示文摘	Edvardsson B	1992	International Journal of Service Industry Management1992，3，4：	1
16	Doubleblind trial of aspirin in primary prevention of myocardial infarction in patients with stable chronic angina pectoris显示文摘	Juul-Moller S Edvardsson N Jahnmatz B	1992	Lancet1992，340，8833：	1
17	New service development: Learning from and with customers 显示文摘	Matthing J Sanden B Edvardsson B	2004	In- ternational Journal of Service Industry Management2004，15，5：	1
18	New service develop- ment :learning from and with customers 显示文摘	Matthing J Sanden B Edvardsson B	2004	International Journal of Service Industry Management2004，15，5：	1
19	Serial investigation of perfusion disturbances and vasogenic oedema in hypertensive encephalopathy by diffusion and perfusion weighted imaging显示文摘	Sundgren PC Edvardsson B Holtas S	2002	Neuroradiology2002，44，：	1
20	Serial investigation of perfusion disturbances and vasogenic oedma in hypertensive encephalopathy by diffusion and perfusion weighted maging显示文摘	Sundgren PC Edvardsson B Holtas S	2002	Neuroradiology2002，44，4：	1

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