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49篇 您的检索式：作者名="Fisk R P"

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	题名	作者	年代	出处	被引量
1	The frontiers in service con- ference:a 20-year retrospective 显示文摘	Dorsch M J Fisk R P Grove S J	2014	The Service Industries Jour- nal2014，34，6：	1
2	Designing multi-interface service by platform approach显示文摘	PATRICIO L FISK R P FALCAO E	2008	Journal of Service Research2008，10，4：	1
3	Tracking the Evolution of the Services Marketing Literature显示文摘	Brown S W Bitner M J	1993	Journal of Retailing1993，69，1：	1
4	The impact of other customers on service experiences: a critical incident examination of: 'getting along' 显示文摘	Grove S J and Fisk R P	1997	Journal of Retailing1997，，1：	1
5	The Service Experience As Theater 显示文摘	Grovr S J Fisk R P	1992	Advances in Consomer Reseach1992，19，1：	1
6	Tracking the evolution of the services marketing literature 显示文摘	Fisk R P Brown S W Bitner M J	1993	Journal of Retailing1993，69，1：	1
7	Improving satisfaction with bank service offerings:measuring the contribution of each delivery'channel显示文摘	Patrlcio L Fisk R P e Cunha J F	2003	Managing Service Quality2003，13，6：	1
8	Tracking the Evolution of the Services Marketing Literature 显示文摘	FISK R P BROWN S W BITNER M J	1993	Journal of Retailing1993，69，1：	1
9	Designing Muhi-inter- face Service Experiences the Service Experience Blueprint显示文摘	PATRICIO L FISK R P CUNHA J F	2008	Journal of Service Research2008，10，4：	1
10	The Impact of Other Cus- tomers on Service Experiences: A Critical Incident Examination of 'Getting Along显示文摘	GROVE S J FISK R P	1997	Journal of Re- tailing1997，73，1：	1
11	How to trace and recall products显示文摘	FISK P S CHANDRAN R	1975	Harvard Business Review1975，，1112：	1
12	The development and e- mergence of services marketing thought 显示文摘	Brown S W Fisk R P Bitner M J	1994	International Journal of Service Industry Management1994，5，1：	1
13	The impact of other customers on serv- ice experiences: a critical incident examination of getting along 显示文摘	Grove S J Fisk R P	1997	Journal of Retailing1997，73，1：	1
14	The service experience as theater显示文摘	GROVE S J FISK R P		0，，01：	1
15	Assessing the Theatrical Components of the Service Encounter:A Cluster Analysis Examination显示文摘	GROVE S J FISK R P DORSCH M J		0，，03：	1
16	The ra- peutic potential of p38 MAP kinase inhibition in the management of cardiovascular disease 显示文摘	Fisk M Gajendragadkar P R Maki - Petaja K M	2014	Am J Cardiovase Drugs2014，14，3：	1
17	The impact of other customer on service experience: A critical incident examination of 'Getting Along' 显示文摘	Grove S J Fisk R P	1997	Journal of Retailing1997，73，1：	1
18	Tracking the evolution of the services marketing literature显示文摘	Fisk R P Brown S W Bitner M J		0，，01：	1
19	Pharmacokinetic properties of combination oxycodone plus racemic ibuprofen: two randomized, open-label, crossover studies in healthy adult volunteers 显示文摘	Kapil R Nolting A Roy P Fiske W Benedek I Abramowitz W	2004	Clin Ther2004，26，12：	1
20	The impact of other customers on service experiences: a critical incident examination of 'getting along' 显示文摘	Grove S J Fisk R P	1997	Journal of Retailing1997，73，1：	1

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